Why Mobisol






/ How do I become a Mobisol Customer?

To become Mobisol customer, you can either pay your solar system in cash or follow these easy steps to conveniently pay off your system in instalments.

>> Click here for a step-by-step guide on how to become a Mobisol customer <<

/ Will I own my system after it has been paid down completely?

Yes. Rent-to-own means you will own your Solar Home System and appliances after having paid it off completely. Consequently after 3 years you will receive your official ownership certificate. Goodbye bills, welcome independent power source!

/ Can I get a bigger system instead of the one I currently have?

Yes. It‘s easy:
1) Contact Mobisol using our toll-free number or contacting one of our Sales Agents.
2) Mobisol will check your financial means for qualification for the new system.
3) After being accepted, you will pay a system swap fee of TSh 65,000 and a discounted down payment.
4) Your new contract is signed and handed over at the Mobisol Shop.
5) Head over to the closest Mobisol Shop to get your new system.

/ Can I make money with my system?

Yes! Mobisol likes to empower: You are encouraged to become an entrepreneur, for example by charging your neighbors’ phones or using our large TV for public live football match streaming. As well as this, we reward those recommending our system and services through a TSH 15,000/= commission for every new customer who made their purchase decision based on your recommendation.


/ How can I pay for my system?

Payments are made easily via Airtel Money (or M-Pesa): Just follow this step by step guide for how to make Mobisol payments via Airtel Money (or M-Pesa).

Click here for how to pay via Airtel Money

Click here for how to pay via M-Pesa

Our payments plans are flexible and come in affordable rates, to allow everybody to benefit from our solar home systems. Relatives abroad can support their loved ones at home using different payment schemes. No need to wait or queue: Mobisol guarantees fast, easy and hustle-free payment. We grant you a 48-month loan for the payment of your solar system. If you pay for your system outright or pay it off within 1 or 2 years, we will grant you a discount of up to 40%.

/ What happens if I cannot make my payment?

No need to worry: Mobisol understands that there are times in which financial difficulties can arise. Consequently we grant you 30 days per year without being blamed, in order to allow you to manage your financial challenges.


/ How long does it take to get my solar system?

Once you made the decision to benefit from a Mobisol system, our (tele)sales force will kindly ask you to fill out our customer qualification sheet. You will need to be in possession of an ID. In case you cannot supply any of those documents, a relative can step in and take care of all necessary formalities on your behalf. Once eligible, your system will be prepared immediately by our tech staff and is ready for pick-up in the closest MobiShop.

/ What happens if my system does not work?

In case your Solar Home System is not working, you can call our customer service team free of charge via 0800 755 000. In the rare occasion your problem cannot be solved immediately, we will arrange an appointment with one of our technicians, who will come by your home and take care of the necessary repair steps, free of charge for the first 3 years.

/ Does my system and my appliances come with warranty?

Mobisol guarantees a 3-year warranty on our Solar System (solar controller, battery and panel) and one year warranty on all appliances (cables, switches, phone charging kit, TV, torch). Additionally Mobisol offers you free customer care via our service hotline as well as technical assistance from our local staff. We are proud to guarantee you best quality and German engineering. We care for you.





Call for free 0800 755 000

Working Hours: Monday - Sunday 7:00 am -10:00 pm




Mobisol Tanzania
S.L.P 13954
Arusha, Tanzania